[Resolved]  Reliance Communications — Commitment failure

Address:Ghaziabad, Uttar Pradesh, 201012

My number is [protected] As per reliance upgrading reliance cdma converted to gsm and i also converted to gsm. All plan was credited to my number but their data plan (1gb 3g +10 gb 4g) 4g balance still did not credited and deducted main balance for data usage.
I talked to retailer regarding this matter they said your data will be credited soon. Its been 7 days and no response from them.
And now when i am trying to call customer care it seems that they have blocked me.

Please help me to sort out this issue.


Thank you
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Aug 7, 2021
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
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Comments

Dear Prashant,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Prashant,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

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