[Resolved] Reliance Communications — Company policy

Bhuvan.chauhan1993

from Mumbai, Maharashtra

Address:

Jalandhar, Punjab, 144002

I have rechaged accidently for 1day 3g netpack of rs 9 while browsing packs. I was using 2 g netpack having approximately 30 gb data and 2 month validity. After that incident my validy left for one day only. The All I have is 30 gb data 2g and 100 mb 3g data. They increased the data by 100 mb by reduced the time by 2 months. They are not lodging my complaint saying that it is not company policy.The company policy maker only thinking about company not about customer. They refused to lodge any complaint. Bhuvan [protected]

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Oct 22, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2015

Reliance Communications Customer Care's response Dear Bhuvan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 11, 2015

Reliance Communications Customer Care's response Dear Bhuvan,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Cheers,
Reliance Communications