[Resolved]  Reliance Communications — Complaint Against Call Drop/ Disconnection

Address:

Gurgaon, Haryana

Hi, I had purchased an HTC 816 CDMA mobile set with advance rental plan for 2 years( enclosed the order). At time of purchase, company made commitment for uninterrupted services, but ever since all i have faced is problems of call drop, disconnection after every 1 minute whether it is outgoing call or incoming call. This is irrespective of whether I call a land line or a mobile and on-net or off-net.I have experienced this at least for the past several months, and every time I have called up the Customer Care they have not been able to explain this nor they have not been able to explain any network congestion as well that could cause this. It is totally f'd up and irritating when you have a postpaid corporate connection, then also. 1. Half the time, the call will not be dialed at all... 2. Call drop at 1 minute. Please resolve the problem at the earliest or else i'll be filing up a complaint against your fraudulent commitments and poor services in Consumer Forum. Reply Awaited!!! Ranbeer Chauhan