Reliance Communications — complaint against my prepaid number

I have posted a complaint for my number few days via email to reliance customer care. I haven't received a single communication from their side (Reminded 3 times) and because of this i am unable to maintain the balance on my given number. I have also tried to contact nodal officer and still no communication from them.

My complaint was that there are some deduction occurs and my balance reached to zero in no time whenever i recharge without receiving a single call. I am unable to receive any call as i am in roaming from past few days.

I request you to please take a look in that and reply on this same mail-id [protected]@gmail.com (Or this platform) as incoming is not going through on my number.