Reliance Communications — Complaint against Reliance employee for not issuing port SIM

Address:

122001

Good Afternoon, I am Prashant Sharma working in reputed MNC (Honda) in Gurgaon. This is regarding the issue which I am facing with the Reliance executives. I am extremely disappointed from reliance service provider employees working at Mangolpuri Delhi center. I would like to briefly apprise you the problem which I am facing. I had got a call from ([protected]) reliance side (Employee name - Mansi & Nisha) and asked me to port my exiting no ([protected]). to Reliance number. Then I have sent all required documents on ([protected]@gmail.com) to them along with port number on 17th Dec 2015 & they did my verification as well. Now after 17th days i have not received any SIM from company side & my current number has been inactive since last 8 days due to this I am not able to do any outgoing calls and not receiving any incoming calls due to number portability. Also facing lots of problem to coordinate with office members, colleagues & family members too. No one is replying properly on my issue And when i try to coordinate with Reliance members ( Mansi & Nisha) to resolve it, they are not responding properly and behaving unprofessionally. When I call them, they pick sometimes but did not talk to me & sometimes they cut my call). They are making excuses and not solving this issue I would be highly oblige if you or any concerned member would look into this issue immediately. So i request you to please resolve my problem or tell me how can i restart my SIM again in previous service. I don't want to port now to Reliance so suggest me the steps to again get back my original number with active mode. I am also lodging a complaint against them in consumer forum and will take legal action against them, if my number will not get activate within today. You can contact me morning 8:30 AM to 5:00 PM on ([protected]) as this is my friend number because my number is inactive. And after 5:00 PM you can call on this ([protected]).