[Resolved] Reliance Communications — Complaint regarding Legal notice received for card No. [protected] | |||
Hi Team, I purchased the Reliance Pro3 data card in the month of Dec'2014, which after activation it was not able to use it due to very less speed of 10-30 kbps. I was working from home those days as my baby was premature born. Hence company allowed me to work from home using any dongle in home. I have logged 3 complaints to Reliance Communication care and Appellate authority too wherein I didn't got any response on same from them, Complaints No. are:- a[protected] dated 26/12/2014, b[protected] dated 27/12/2014, c[protected] dated 27/12/2014 My contact No:- is [protected] Was this information helpful? | |||
Oct 23, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Aug 26, 2015 Reliance Communications Customer Care's response Dear Jaswant, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Aug 28, 2015 Reliance Communications Customer Care's response Dear Jaswant, As per the discussion held with our customer service team, the aforementioned concern has been discussed with you. As per the details, the charges were valid and hence the waiver cannot be processed for the same. Please feel free to contact us for any concerns in future. Thank you, have a great day ahead. Regards, Reliance Communications | |||
 4 Comments | |||
Comments
I have not used the same as what was required. It is like a car without stearing and car is standing in home. It doesn't mean anything now. I did the same as reliance did with me. Hence chapter should be closed that time only. Stated all the concern in my every email sent to ur customer care and appellate authority too.
How can u say this that everything is valid..why issue was not resolved why nobody responded on my issues. Why i didn't got any support when i really need that time. Why i will pay when i didn't got the speed as mentioned by reliance every where. It is postpaid connection it doesn't mean that after activation it is mandatory to pay the bill eventhough service will rely or not. You guys missed your responsibilities why i will suffer. Now i will raise the same in consumer court. As i am bugged with reliance cheating, lying and harassment.
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Even though I have cleared them everything that time that if nobody will resolve the issue I will not going to pay any bill generated for the forcefully keeping dongle of no use as said and mentioned in advertisement area.
Need help on this, so that I will get this issue resolved.