[Resolved] Reliance Communications — Compliant against regular balance deduction from Reliance prepaid number [protected] | |||
My Reliance prepaid mobile number [protected] is regularly prone to balance deduction due to ONE97 VAS service which I never activated I am facing regular problem due to my Reliance Number. Also I am not getting necessary help customer care 198 service. From last 4 months there is regular deduction in my balance be it 5 or 10 Rs. I have faced this problem 10 times. Here are the dates on which my balance has been deducted: 20 March, 21March, 22 March, 23 March, 28 April, May 8, June 6, June 11, July 4, 6July Today when I called for refund I was not been helped for it & also my number was blocked from the centre & now I am not able to connect to the 198 service which I have tried abt 5 times till now. Total 7 Rs balance has been deducted which is not refunded. The last agent which I talked to was named AFROJ & I was totally unsatisfied by the communication, moreover the person blocked my number.. Please go through my above problem & take the necessary steps & action against the agent. Waiting for your quick response HIMANSHU KANODIA Mobile Number- [protected] Was this information helpful? | |||
Oct 26, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 06, 2015 Reliance Communications Customer Care's response Dear Himanshu, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 11, 2015 Reliance Communications Customer Care's response Dear Himanshu, Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary benefits has been posted to your account. Thank you! Cheers, Reliance Communications | |||
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Please do it quickly or else I am approaching consumer court to file an harassment case against u people..