[Resolved] Reliance Communications — Connection not deactivated on request | |||||
Dear sir, iam a reliance wipod subscriber with no.[protected].Initially after purchasing the dongle i had issues with network and speed. I have given a complaint regarding the same and the customer care executives suggested for the replacement of the dongle. After doing that also the problem persists. After that i have given so many complaints regarding that but no response came from them, so stopped using it. Even then they have charged me about rs.1750/-. After that while i was relocating to new place i have lost the dongle. I have requested the customer care to deactivate my connection over mail after paying the outstanding amount a month ago. But no response came from them. Now they have charged me for one more month for rs.1349/-. I request consumer forum to intervene in this matter and provide me a proper solution for this. Thanks and regards, Donthoji kiran Was this information helpful? | |||||
Oct 18, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jun 11, 2016 Reliance Communications Customer Care's response Dear Kiran, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications | |||||
 2 Comments | |||||
Comments
Dear Sir, My connection is not yet deactivated. Iam still getting the messages to pay the bill for the month of May. I don't understand how your customer service dept have closed the issue without solving it. Please deactivate the connection at the earliest.
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.
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Reliance Communications