[Resolved] Reliance Communications — Connection not working for last 10 days | |||
My name is subhash garach, my reliance broadband id is[protected]. Broadband connections are not working in new vadaj, ahemdabad for last 10 days. (This is second time this happened,, in last month net stopped from 18 feb for 15 days) this is all due to reliance has not paid their rent of last 18 months (For space for broadband set up). They take money from their customers in advance but when it comes to pay rent they avoid it at any cost (Even if customer has to suffer for their actions). They think everyone is fool if a customer will not pay before due date they charges penalty but they won't pay their rent to landlord for 18 months and they thinks that it is okay. Now due to their dishonest business customers like me has to suffer. I have registered complaint on 16 march even after 10 days no result at all. Every time i call reliance they say they are working on the issue and my problem will be solved as soon as possible. But now i know the whole issue and i don't have any hope that my connection will start again. The whole company is big joke. Never buy reliance it's fraud company. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. | |||
9 Comments | |||
Comments
My friend, Reliance Communications do not value the service it has to provide. They will only make a move to collect the payment. Nothing more, nothing less. I had a Reliance Broadband connection, and i had been using it for close to 3 years. Out of the 3 years, I can tell u for sure that i had a working connection for close to 1.5 years. No compensation was ever provided for the time there was no working connection. Also even after I requested multiple times for the waiver number for the compensation, they always state that there is not such request. Thats it. I suggest you disconnect this connection and opt for another service provider. THIS IS THE WORST SERVICE PROVIDER I HAVE EVER FACED IN MY TIME IN 3 COUNTRIES.
Reply
Hi
My name is subhash garach, my reliance broadband id is[protected], my registered mobile number is [protected].
My internet connection is not working since last 3 days. Reliance doesn't even response to my complaint. In last 1 month my connection has worked only for 15 days after resolving that issue my connection again stopped working on 16 March.
Finally after 1 month of harassment i have decided to terminate my connection. I have registered my termination request with their customer center.
I have used another connection from other broadband provider for 3 and half year but RELIANCE MADE ME LEAVE THEIR SERVICES IN ONLY 9 MONTHS. BRAVO RELIANCE.
Regarding this issue i have talked to Mr jainesh bhatt and ahemdabad branch manager Mr. Sandip and none of them give satisfactory response.
Even reliance stopped giving response to my complaint.
My name is subhash garach, my reliance broadband id is[protected], my registered mobile number is [protected].
My internet connection is not working since last 3 days. Reliance doesn't even response to my complaint. In last 1 month my connection has worked only for 15 days after resolving that issue my connection again stopped working on 16 March.
Finally after 1 month of harassment i have decided to terminate my connection. I have registered my termination request with their customer center.
I have used another connection from other broadband provider for 3 and half year but RELIANCE MADE ME LEAVE THEIR SERVICES IN ONLY 9 MONTHS. BRAVO RELIANCE.
Regarding this issue i have talked to Mr jainesh bhatt and ahemdabad branch manager Mr. Sandip and none of them give satisfactory response.
Even reliance stopped giving response to my complaint.
My name is subhash garach, my reliance broadband id is[protected], my registered mobile number is [protected].
My connection is not working for last 7 days so i want to terminate my connection. I have registered for termination twice but there is no response from reliance.
I have registered my termination request twice by now Service request no.[protected] and Service request no.[protected]. I don't want any kind of service or any compensation i just want my connection terminated and to get free from you guys.
My connection is not working for last 7 days so i want to terminate my connection. I have registered for termination twice but there is no response from reliance.
I have registered my termination request twice by now Service request no.[protected] and Service request no.[protected]. I don't want any kind of service or any compensation i just want my connection terminated and to get free from you guys.
Dear Subhash,
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.
Regards,
Reliance Communications
Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.
Regards,
Reliance Communications
Dear Subhash,
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
Our customer service team is still working on the concerns shared by you. However we would request you to give us some more time to get the same addressed to your satisfaction. We assure you that we strive to provide you with the best of our services, at all times. We appreciate your patience.
Regards,
Reliance Communications
My name is subhash garach, my reliance broadband id is[protected], my registered mobile number is [protected].
My connection is not working for last 9 days.
Never buy reliance. Once my subscription ends i will terminate my connection.
My connection is not working for last 9 days.
Never buy reliance. Once my subscription ends i will terminate my connection.
My name is subhash garach, my reliance broadband id is[protected], my registered mobile number is [protected].
My connection is not working for last 10 days. They provide worst service possible. I even stopped calling there customer service centre. I have registered complaint on 16 march cnm[protected] even after 10 days no result at all. Every time i call reliance they say they are working on the issue and my problem will be solved as soon as possible. The whole company is big joke.
Never buy reliance. Once my subscription ends i will terminate my connection.
My connection is not working for last 10 days. They provide worst service possible. I even stopped calling there customer service centre. I have registered complaint on 16 march cnm[protected] even after 10 days no result at all. Every time i call reliance they say they are working on the issue and my problem will be solved as soon as possible. The whole company is big joke.
Never buy reliance. Once my subscription ends i will terminate my connection.
Dear Subhash,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
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