[Resolved] Reliance Communications — Connectivity very slow

rajeshpg1

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi, Recently bought a Reliance Wipod with a postpaid plan of Rs 999 with data usage of 24GB per month. They promised i will be getting a speed of 1Mbps to 4 Mbps but i am getting speed at only Bps. Not even getting connected to Google website. The speed is pathetic that i have stopeed using it for the past 1 week. They really cheating by selling products with false promises which is really frustrating from a customer point of view. I will not pay my bills till this issue is resolved or please give back my money, so that i will surrender that stupid device. My sincere suggestion is not to buy RELIANCE WIPOD MINI. Regards, Rajesh PG Mob #[protected]

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Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2015

Reliance Communications Customer Care's response Dear Rajesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Aug 03, 2015

Reliance Communications Customer Care's response Dear Rajesh,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications