[Resolved] Reliance Communications — Consumer charged without proper service | |||
This is pallav kumar holding a post paid connection of reliance communication with mobile number [protected]. This complain is in regard with wrong billing even the service has not been provided properly. I took connection dated 18/09/2016, since date i keep on complaing to customer care in this regard. Company person closes my complain without resolving the issue by saying in your area "only 2g network is there". Company has given me the 3g postpaid connection. Complain:-1. If company has no 3 g network in this area than why has he provided me the said connection because of which i cant be able to use their internet with that speed which company has promised me at the time of connection. 2. Sir since this is postpaid connection, a proper billing is to be claimed by the company and i would be liable to pay on due date which i m complaining why i should pay that? I m being cheated by the company and being a awaken consumer i m complaining to u and hoping that u will consider this in consumer intrest. Thanks. My address is Hf-20, bseb colony, patna, bihar, pin - 800023. Was this information helpful? | |||
Nov 10, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 04, 2016 Reliance Communications Customer Care's response Dear Pallav, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Regards, Reliance Communications Verified Support Oct 09, 2016 Reliance Communications Customer Care's response Dear Pallav, We wish to affirm that as per feedback received from our technical team, our network is running at optimum level at your location. We hope this solves your network-related issues. In case you still face a problem, do contact us again. Regards, Reliance Communications | |||
3 Comments | |||
Comments
I am going to jio office past 4days in angul odisha but everyday they are not giving sim and waiting for 8hr so plz tell them did they give the give or not u peoples are playing with peoples only i[censored] really want to give service contact my no [protected] as soon possible
Reply
In the coupon the offer are 1 GB but I can only take 100 mb
My contact no is [protected]. My Jio sim not active
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