[Resolved] Reliance Communications — Continuous deduction of amount from main balance

Shadab Gentle

from Raipur, Chhattisgarh

Address:

Indore, Madhya Pradesh, 452010

My reliance gsm number is [protected], and there is been continuous deduction of money from my main account balance time to time in the name some VAS or other, which I never opted for. when I try to check the services activated in my number then it says there is no VAS activated in my number but still they continuously deduct some amount in the name of VAS from my main balance. Because of this I am very disturbe, please help. I want refund of all the amount deducted in the name of VAS, because I naver opted for them.

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Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2015

Reliance Communications Customer Care's response Dear Shadab,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 29, 2015

Reliance Communications Customer Care's response Dear Shadab,

As per the discussion held with our customer service team, the aforementioned concern has been discussed with you. As per the details, the charges were valid and hence the waiver cannot be processed for the same.

Regards,
Reliance Communications