[Resolved] Reliance Communications — Customer care support is very worst

Instruraj

Address:

600018

My mobile no is [protected]. My account balance is deducted more than Rs. 200/- unwantedly. I have tried to register the compliant using 198 customer care, but Reliance customer care officials have told that we can't check at this time, please try tomorrow. I have tried to register the compliant on their scheduled time, but they repeated the same sentence to me. After 4 days passed, I have tried again to contact them, but they told we can't.check before 3 days. I have scolded them and asked my money, but they replied simply Sorry. I have registered the network portal on 22nd December 2015. My porting no is RT956512. I yet to receive any calls from Reliance customer care. Please take action on their network or pls suggest a solution.

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Dec 30, 2015

Complaint marked as Resolved

It's not resolved, please credit the amount to my mobile no. I yet to get anything. I request you to please resolve immediately. My mobile no is: 8695594470.

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2015

Reliance Communications Customer Care's response Dear Raj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Comments

Instruraj

It's not resolved, please credit the amount to my mobile no. I yet to get anything.
I request you to please resolve immediately.
My mobile no is: [protected].

Pls don't cheat.