[Resolved]  Reliance Communications — customer service lies by Reliance netconnect and bill charged after termination request

My user id is [protected]. Either there is connectivity issue or datacard doesn't get recognized most of the times. Have sent emails to customer care, nodal care, appealate and head services to have the connection terminated and stop the billing. All these customer support personnel do is send a standard reply which doesn't address the user problem, that too after several reminders. One wonders, why to pay service tax as part of the bill! Personnel from Head.services said that on providing the email correspondence with customer care regarding termination request, he'll have the charges waived. Upon providing the same, chandu soneji started saying lies and that he is helpless. Already at loss due the useless data card and to top it, waste of time by dealing with this unethical support persons.