[Resolved]  Reliance Communications — Cutting of ballance without reason and the complain has not been attended

Address:New Delhi, Delhi, 110054

I am a reliance pre paid customer . I have been using relince sim from 7 years. I have recharged a ballance of 200 on 16 oct 2015 and also make arecharge of net pack of rs 9(2G-200mb) at 12:20am in 18th oct 2015 this pack is valid for 2 days i.e upto the 12pm of 19th oct.wHen i was using net at 19 oct the ballance has been deducted of rs 160 by the company from main ballance while my net pack ballance was remain. After that when i tried to contact customer care many time but all the time the call has been disconnected by customer care. How a company can be irresponsible to his permanent customer. Pls refund my ballance and make sure a proper responce to your customer. Thnx
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Oct 26, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2015
Reliance Communications Customer Care's response
Dear Rohit,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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