[Resolved] Reliance Communications — Cutting of ballance without reason and the complain has not been attended
R
rohit umrao
from Mumbai, Maharashtra
Address:
New Delhi, Delhi, 110054
I am a reliance pre paid customer . I have been using relince sim from 7 years.
I have recharged a ballance of 200 on 16 oct 2015 and also make arecharge of net pack of rs 9(2G-200mb) at 12:20am in 18th oct 2015 this pack is valid for 2 days i.e upto the 12pm of 19th oct.wHen i was using net at 19 oct the ballance has been deducted of rs 160 by the company from main ballance while my net pack ballance was remain.
After that when i tried to contact customer care many time but all the time the call has been disconnected by customer care.
How a company can be irresponsible to his permanent customer. Pls refund my ballance and make sure a proper responce to your customer. Thnx
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Oct 26, 2016
Complaint marked as Resolved
Reliance Communications customer support has been notified about the posted complaint.
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