Reliance Communications — Data benefit not received | |||||
I, user of Mobile No. [protected], had received a push msg and text msg from RM-615112 on my number (screen shot of which is attached) twice details on which is as below: 1) 01.01.2016 Recharge of Rs. 123 (1GB 3G data + Rs. 30 Talktime, validity 30 days) 2) 09.01.2016 Recharge of Rs. 123 (1GB 3G data + Rs. 30 Talktime, validity 30 days) but the benefit for the same has not yet been received by me, as i am being forfeited total of 1200 MB (600MB + 600MB) of 3G data. I tried calling on reliance customer care but to no avail, even the Customer Care Mail Team :[protected]@relianceada.com don't reply to customer greviances. Hence i had to reach to you for my issue and i hope my issue will be addressed by you. Waiting in anticipation. Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
My alternative number is [protected] and I hope your team to contact me during business hours on weekdays so that I might be able to take the calls.
Screen Shot of message received on 01.01.2016 and on 09.01.2016 based on which i had recharged on both the dates but i have not received the benefits as per the same. Hence kindly look into the same. and resolve my issue.
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Dear Mayank,
Thank you for providing the details. We have arranged for a call back to address all your issues, our official will get in touch with you shortly.
Regards,
Reliance Communications
Thank you for providing the details. We have arranged for a call back to address all your issues, our official will get in touch with you shortly.
Regards,
Reliance Communications
Dear Mayank,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
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We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications