Reliance Communications — Data card and broadbanc connections are so poor

Address:Bangalore, Karnataka

Hi All,
A Warning!!! Never buy reliance data card and get cheated.
I got a new reliance dongle with corporate plan and a by
Default plan which was must to take i.e 40gb @999. As far as I remember I
got it on 20th Jan 2015, and I was being said by reliance sales person
that it ll get activated the same but It got activated after 3-4 days.
Even after that It was not working and since 26th Jan being a national
holiday followed by a long weekend. On 28th I came back to the sales
representative and said that the dongle is not working. He gave lot of
excuses and made me to wait for almost an hr to check if its working or
not and later he found that it was not working on his system too. He
asked me to wait for his call and then I can come and collect the data
card. For almost 10 days he kept the data card saying
its with service center and then I asked him to discontinue my
connection. From past 2 weeks I am trying to disconnect my
connection, tried through all the ways i.e by going to Reliance shop,
calling customer care, went to reliance store, by meeting the sales
representative but still it didn't work. I am really shocked and unhappy to see this kind of behavior from reliance.Every day reliance people are calling me and disturbing me to do the payment...and now they are saying that I have agreed for some offer provided by reliance to me for 2gb free...so they have kept my termination request on Hold... I just want to get rid of this reliance...
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Reliance Communications customer support has been notified about the posted complaint.
Mar 10, 2015
Updated by sneha C
Can anyone help me?????
Complaint comments 

Comments

Dear Sneha,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
Its almost 24 hrs since Reliance team asked me to submit details using their website..and they ll get in touch...but till now no one called me or responded back.. This shows how fast they are and how worst they are in resolving complaints..No more proofs needed...

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