[Resolved] Reliance Communications — Data Card Cancellation request and Process | |||
Hi, Due to huge tariff and my existing Plan got expired after many calls and escalations I got my actual bill amount and I have paid my last billed amount Rs. 1149/- and request to cancel my Data Card [protected]. While talking to the customer care person she informed that when cancellation request taken after with in 15 days will be taken for service cancellation and customer need to pay amount of 7 days billing which Rs. 691/-. It is literally shocked with me that why I need to pay that much amount after cancelled my service. For post paid obviously they can ask some minimum amount after cancellation, but Rs. 691/- is very difficult to pay from Customer. Now a days all private telecommunication network service providers are sucking money from their Customers since Mobile network and Internet are become essential sources. Regards, S. Ganesan [protected] Was this information helpful? | |||
Nov 1, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 30, 2016 Reliance Communications Customer Care's response Dear Ganesan, The inconvenience caused is deeply regretted. We have forwarded your complaint to the concerned team. Our customer care representative will contact you shortly. Regards, Reliance Communications | |||
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
https://www.change.org/p/trai-must-act-against-reliance-communications-for-duping-customers-during-their-4g-upgrade
My experience below
Rcom 4G Fraud Billing Continues
Rcom Appellate Authority did not respond to multiple follow-ups.
However, RCom Fraud Bill Generation Team did generate another fake bill.
My latest email to Rcom Appellate,
Dear Appellate Authority,
Is this a joke?
Aug-Sep bill was for
15784 MB data for Rs. 7366.64
I had paid prior to billing Rs.3222
Reliance sales guy promises to sell Rs. 899 Wipod and continue service
1. 40 GB 999 plan was changed to 5GB post 5 GB 0.05Paise/10 KB
2. No refund for the Rs. 899 towards 4G Wipod refund was adjusted
3. 10 GB 1 month free data was not adjusted
Now an adjusted bill is sent asking for Rs.1831, what did you adjust?
Reliance owes me on all 3 counts. My bill ing would not have crossed Rs.999 and Rs. 300 Wipod cost credit should have been adjusted...
My bill should have been Rs.699, I've already paid Rs.3222.
Reliance needs to refund Rs. 2522.