[Resolved]  Reliance Communications — Data card got disconnected

Address:Tirupur, Tamil Nadu, 641602

Hi,

I have reliance data card and actived life time data plan (1gb per month) reliance# [protected]. When i went tirupur reliance service center,. They said that my data card got deactived. But i didn't get any communication through mail/my contact no. Now they are telling that i have to upgrade 4g data card. I'm ok to buy a new data card. But they don't provide my existing lifetime plan.

I want exist life time plan.

Main important is that they gave worst response and spoke with high voice. They were thinking that we are uneducated. Really i felt bad because of their reply.

Regards,
Kalaiyarasan
[protected]
Was this information helpful?
No (0)
Yes (0)
Oct 23, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Reliance Communications Customer Care's response
Dear Kalaiyarasan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information