[Resolved]  Reliance Communications — Data Card not working since last 40 days

Address:New Delhi, Delhi, 110059
Website:www.rcom.co.in/Rcom/personal/home/index.html

Hi Reliance, My name is Mohd Sayeed and I am using Reliance Wi-Pod postpaid connection since last 2 month and I am facing lot of issues with the net speed. Every time when I use the connect the INTERNET using my data card, it does not get connect and if it gets connected also it gives maximum speed of around 100kbps only. I have raised the complain to the customer support on 16th November 2015, but still didn't get any response from them. My service request no. is[protected] I have visited to the authorized service center as told by the customer care (H & T Services UG 25, Viswadeep Tower, District Center, Janakpuri, 110058) but they told that this center is no more for the ZTE. Also, I am getting the bills without using the INTERNET. Please help me for the same, as I am unable to use my Datacard. My Datacard Number no. is : [protected]
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Oct 14, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2015
Reliance Communications Customer Care's response
Dear Sayeed,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Complaint comments 

Comments

Still my problem persist and there is no one in the Reliance customer care to support or help me for the same. Shameless company with the shameless team.

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