[Resolved]  Reliance Communications — Datacard Payment - Monthly bill generated in advance rental plan usage

Address:

Coimbatore, Tamil Nadu

In advanced 3 month rental plan (paid in advance for 3 months) - monthly bill generated. My datacard number is [protected] My 3 months advance rental plan is valid upto 28/09/2014 and I have paid for next 3 months advance rental plan in advance on 25/09/2014. I have received a bill for September month, which is billed from 11/09/2014 till 10/10/2014. How is it possible to bill from 11/09/2014. Becos my plan is valid upto 28/09/2014. And also next 3 months plans has been activated on 05/10/2014. Bill have been generated till 10/10/2014. Bill amount is 2778.47 and reduced 1350 which I paid for next 3 months and asking to pay 1279.00 now. Today is the due date for bill and if not paid there is fine too. When contacted customer care they registered complaint and it will take 5 days to it seems. Still they didn't confirm about payment. Very Poor response from customer care... Looking forward for quick response.