[Resolved]  Reliance Communications — Datacard usage...Billed amount more than usage - No proper response

Address:

Coimbatore, Tamil Nadu

In advanced 3 month rental plan (paid in advance for 3 months) - monthly bill generated. My plan is valid upto 28/09/2014 and I have paid for next 3 months advance rental plan in advance on 25/09/2014. I have received a bill for September month, which is billed from 11/09/2014 till 10/10/2014. How is it possible to bill from 11/09/2014. Becos my plan is valid upto 28/09/2014. And also next 3 months plans has been activated on 05/10/2014. They have generated bill till 10/10/2014 Bill amount is 2778.47 and they reduced 1350 which I paid for next 3 months and asking to pay 1279.00 now. Today is the due date for bill and if not paid there is fine too. When contacted customer care they registered complaint and it will take 5 days to it seems. Still they didn't confirm about payment. Very Poor response from customer care... Looking forward for quick response.