[Resolved] Reliance Communications — Deactivate outgoing and incoming services
K
Kamna Kaushal
from Rampur, Himachal Pradesh
Address:
Shimla, Himachal Pradesh
I recently MNP my Docomo number in Reliance bearing mobile number [protected]. I submitted all the documents on 24th march and my services started on 3rd April. On 20th April I got a message that my outgoing services is deactivated. I tried to call customer care but customer care is always busy. Then I make a call to Shimla outlet from where I MNP my number they provide me customer care officer number then i come to know that they blocked my services because they don't get my KYC documents. There is no satisfactory reply from there side. I already submitted my KYC documents, I have no outstanding bill due to any company. Beside all this I am facing situation of no incoming & outgoing services. Kindly resume my services as soon as possible. Due to this deactivation maybe I will lose any important call or message because I am using this number from last 5 years.
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Aug 14, 2020
Complaint marked as Resolved
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Regards,
Reliance Communications