[Resolved] Reliance Communications — Deactivate & short close the bill amount generated without reliance data service provided to cdma reliance device [protected] | |
— forwarded message — From: sundaravinayagam balaraman Date: 14 october 2016 at 13:09 Subject: fwd: re: deactivate my reliance netconnect datacard : [protected] To: rcomchennai. [protected]@relianceada.com Sir, As discussed, please find below trailing mail details for your kind reference When reliance migrated from cdma to 4g during august 2016 without any notification to me, they stopped the data service due to non support of reliance cdma device which i bought for rs.1300 from reliance and no response from reliance customer care for many complaints related to non-working of data card during august 2016 My reliance datacard number [protected] not working from august 2016 after so many customer care complaint no further responses from them so i decided to terminate my connection Request id for termination of service :[protected] dated 23rd aug 2016 for my data card [protected] via reliance live chat, no further response from any of this reliance email id (reliance communications, [protected]@relianceada.com, "netconnect. [protected]@relianceada.com", datacard. [protected]@relianceada.com, rcom. [protected]@relianceada.com, rcom. [protected]@relianceebill.com, rcomcollection. [protected]@relianceada.com) Again i filed another complaint request id:[protected] for termination & also short closed the bill amount which reliance customer care agreed over the call (bill amount generated with no reliance data service they provided to reliance cdma device [protected] due to 4g migration but they have generated the bill even we requested for termination request id[protected] dated 22nd aug 2016 after some many followed up for 2 weeks of august 2016 with reliance customer care) Kindly look into this request id[protected] &[protected] Termination the data card connection & short close the bill amount generated without reliance data service provided to cdma reliance device [protected] Regards, B. sundar — forwarded message — From: sundaravinayagam balaraman Date: 10 september 2016 at 21:37 Subject: fwd: re: deactivate my reliance netconnect datacard : [protected] To: rcomcollection. [protected]@relianceada.com, rcom. [protected]@relianceebill.com, [protected]@relianceada.com, rcom. [protected]@relianceada.com, netconnect. [protected]@relianceada.com, datacard. [protected]@relianceada.com Gentle reminder Request id for termination of service is[protected] dated 23rd aug 2016 for my data card [protected] Can i get the update on termination status Regards, B. sundar — forwarded message — From: "sundaravinayagam balaraman" Date: 5 sep 2016 10:48 am Subject: re: deactivate my reliance netconnect datacard : [protected] To:,,, "netconnect. [protected]@relianceada.com", Cc: Request id for termination of service is[protected] dated 23rd aug 2016 for my data card [protected] Can i get the update on termination status Regards, B. sundar On 22 aug 2016 5:31 pm, "sundaravinayagam balaraman" wrote: Hi, Please deactivate my reliance netconnect datacard postpaid connection : [protected] Without any notification, datacard not working for last 1 month & also no response from customer care Regards, B. sundar Was this information helpful? | |
May 10, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Oct 14, 2016 Reliance Communications Customer Care's response Dear sundar, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 17, 2016 Reliance Communications Customer Care's response Dear Sundar, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Oct 25, 2016 Reliance Communications Customer Care's response Dear Sundar, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back. Cheers, Reliance Communications | |
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