Reliance Communications — Deactivation of my postpaid connection

I bought a post paid connection in Coimbatore, where my company was reimbursing the bill.
Now I have shifted to Delhi and my present company has already given me a new number and a phone.
I want to deactivate my number. I am not using it for last 4 months, but I am getting the bills every month. The customer care person in Delhi says that this can be done only in Coimbatore, since it's a different circle. The Coimbatore executive says this can not be done on phone. What do I do ?
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Dear Nirmal,

Kindly submit your details at our Facebook page link: http://on.fb.me/1lrvkq7 Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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