[Resolved]  Reliance Communications — Deducted balance and subscribed me on it own

Address:Patna, Bihar, 800004
Website:reliance communication

Sir, i am regular user of reliance communication. My reliance no. Is [protected] . I had balance of Rs 96 on my this number. When i checked in evening my balance was deducted by an amount Rs30 and it was just Rs66 remaining. And a message come on my no. That i subscribed to some service of Rs30 worth on its own. I not subscribed to anything but message come of some subscribtion on my number and my balance got deducted .sir, i am really feeling cheated and frustated of the survice now. I had 96 rs as balance and on its own it become 66 rs . This kind of cheating is breaking my trust on reliance. I am feeling that i should quit the reliance telecom service.because of deduction of balance on its own and start if some service for subscription on its own. Sir please kindly resolve my problem and waive of my balance on reliance no. [protected] as soon as possible . I need it urgently . And when i called 198 my call not taking on. Its really frustating when u recharge your no. By 100 rs and balance deducts on its own . I am also sharing screenshot of the message which came on my no. That reduced my balance. Thanking you.
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Feb 14, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Jan 13, 2017
Reliance Communications Customer Care's response
Dear Sunny,

Please give us some time, we'll get this checked at our end and revert back to you with an update on this.

Regards,
Reliance Communications
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