[Resolved] Reliance Communications — deducted my balance for visa without my consent | |||||
I have been a customer of reliance company since last 7 years and i have never experienced such a worst company like reliance in my life even my friend circle of 20 boys feel the same. Your company should be fired and wind up soon. There is a bad word which really suits in urdu "laanat" that you better deserve. Ist you always activate the value added service by yourself and blame it on customers that they do and whenever the customers try to reach the carer and make the # company unvieled, you use to block their numbers. I recharged my no. Three times with rs 20 each and every time my account is deducted for # vas which i never activated myself. Since last two months i have been trying to call on 198 but the company has kept my no.in the black list. I want refund the amount of rs 40 as soon as possible. Otherwise i have lot of ways to unveil this fraudulant company. Was this information helpful? | |||||
Aug 29, 2017 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 19, 2017 Reliance Communications Customer Care's response Dear Siraj, We request you to e-mail us the required details at socialmedia.[protected]@relianceada.com, we would be more than happy to address the concern. Regards, Reliance Communications | |||||
 1 Comment | |||||
Comments
As the customer care promised me to have refund within 2 days and it has been 4 days and i didn't get yet. My no. was charged without my conscent by some Value Added Services of Rs 38. Today i got a SMS of Bollywoodmania to renewal the subscription for what i don't know when and how it was activated. Kind take this matter into your concern and do the needful .Refund the above said amount as soon as possible, otherwise i will take a hard action against you.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709