[Resolved]  Reliance Communications — Deducted rs 45 without doing anything

Address:North 24 Parganas, West Bengal, 700110
Website:www.rcom.co.in

I recharged rs 100 and rs 45 balance was deducted next day. When i called to customer care, they said that this balance was deducted for caller tune service and i downloaded the jago maa jago song. But reality is that i did not downloaded any song or activated any vas services. These are their system fault and i have been charged for rs 45 which is a valuable money for me.
Now i am trying to call customer care executive for further information but this call can't be connect any as they blocked my number (I think).
Is there any way to get my balance rs 45???
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Nov 10, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2016
Reliance Communications Customer Care's response
Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications
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