Reliance Communications — deducted unnecessarily balance

Address:

Ahmedabad, Gujarat

Hello Dear Sir/Madam, my reliance prepaid mobile number is [protected]. I had recharge of Rs.116.from last few days. I m facing problem with unnecessary deducted Rs.25 amount from main balance on 14th march 2015, when there is already data balance and promo balance available.and deduct some 35Mb data balance within 2 days which I had not been use. I had not download any video or images, and not even message as much. I had complaint before on 198 . Complaint no.[protected] and they refunded me such amount. But again next day on 15th march 2015 same problem happened and my balance deducted again of Rs.36 . And when after m calling from last two days they told me that they could not find the details for my number, because of their System Error n said call them later.. And now.. No respond on 198..there is recorded voice saying "Reliance me call karne k liye dhanyawad."After so much process. I am facing this problem from last 6-7 month. Minimum twice in month. i want my main balance and Data balance.