[Resolved]  Reliance Communications — Deducting my Balance weekly twice with naming VAS IndntimesVPak @ 5.00

Address:Sagar, Madhya Pradesh

Dear Sir/Madam, I Jan Reddy having Reliance GSM number [protected] (MP Chattisgarh), from last three months my balance deducting every week twice for VAS IndiatimesVPak with RS 5.00 Please reimburse my deducted amount Regards JAN REDDY V
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Aug 14, 2020
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Nov 29, 2014
Updated by JAN REDDY
I sent message SOP to 155223, but there is no response.
I decided to port my number ( Reliance GSM-[protected] ) to other network soon.

JAN REDDY V
Nov 29, 2014
Updated by JAN REDDY
STOP to 155223
Complaint comments 

Comments

Dear Jan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Jan,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications
Dear Sir,

There is no conversation done with your associate but the deducted balance credited by number ( [protected])
and the same problems occurs " deducted 5.00 VAS IndiatimesVPak on dated 08/12/14 - 6.06 Am and deducted 5.00 VAS Shtfmts STalk Pack on 05.12.14 - 03.41 PM


this is ridicules to deduct my balance without activation of any type VAS services on my number, so please reimburse my deducted balance


Regards

JAN REDDY

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