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Reliance Communications

Reliance Communications — Deduction of balance and no answer from custmer care support

Address:New Delhi, Delhi, 110059

Day before yesterday a sum of rs. 10 was deducted from my mobile number [protected] and today also rs. 5 was deducted.
i called to customer care support but there also they didnot responded.
when i dialed 198 they put the call on hold for more than 10 mins. it also killed my time, i got irritated by the them by calling daily
i want my balance back and kindly take action towards the customer support team so that they wont disturb anyone in future.
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Comments

Dear Pawan,

Regret the inconvenience caused. We have arranged an outcall to understand and address your concern. Our team will get back to you by 04:30 pm.

Regards,
Reliance Communications
Reply
Dear Pawan,

We have been informed by our customer service team that your concerns have been addressed. However, as per the confirmation received, the necessary waiver has been restored back to your account. Thank you for using our services.

Regards,
Reliance Communications
Reply

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