[Resolved] Reliance Communications — Deduction Of Balance and Poor Internet

Debnil Cristiano Mariner Das

from Siliguri, West Bengal

Address:	Kolkata, West Bengal
Website:	www.rcom.co.in

To, Reliance customer care Hello I Am Debnil Das... [protected] This My Mobile NO... From today my data pack is not working well & balance of Rs 116/- has been deducted without activated any VAS From My Main Balance..so i kindly request you to refund the balance & I Try to talk with Ur Customer Care Representative, but couldn't talk to the representative of customer care.. I kindly request you to solve the problem as soon as possible.. i tried *333 but i couldn't talk 2 any customer care executive...there was no option for that

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Oct 27, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2015

Reliance Communications Customer Care's response Dear Debnil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Oct 08, 2015

Reliance Communications Customer Care's response Dear Debnil,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications