Reliance Communications — Deduction of balance for no reason

Address:

Mumbai City, Maharashtra, 400061

I had recently ported my number from idea to reliance. I recharged my number [protected] with full talktime of Rs.140 and my total balance by this morning was Rs.146. Now when in evening when i checked the balance it was Rs.0, when i called customer care to ask about the deduction they said that it was deducted because of internet usage and when i informed them that i already had internet service with data balance of 200mb. They said that it got over and then balance deduction started. I asked why i did not get any message informing that my data is over, why my balance was directly deducted without prior information, they said that its not in their system to inform customers when the data will get over. I want to log a complaint about this fraudulent activity.