Reliance Communications — Deduction of money from my account

Address:

Dhanbad, Jharkhand, 826001

My name is hemant kumar. My no. Is [protected]. Earlier the balance in my account was rs 76.19, but today when i checked the balance it shows rs 71.19. When i talked to the customer care they told me that rs 5 was deducted on 25th june for some intelvideos and as it has been more than 24 hours the refund request cannot be accepted. The thing is that i didn't activated this service, it has activated on its own. Moreover, i didn't get any message from your side regarding the activation of this service so that i could take any action on that particular day. So please refund the money back to my account. I am attaching the screen shot of my balance.