Reliance Communications — deduction of talk time

Address:

Palwal, Haryana

i have an reliance prepaid no. i have taken net pack on the same. the netpack was upto 8th feb2015 and it has data balance of 2gb. but the company deduct 171.00 rs on 8feb for using netpack. i lodged complained on 9th feb the compliant no. is[protected]. i followed the complained on 11.02.2015 . i was told that it is ion process. today i gain foll wed up that he executive meerna told that there is no deduction and our complained is wrong. then i request to transfer to some senior . the phone was transferred to a lady named kamal. who had also same reply that there is no deduction. when i requested to check my account she told that i cant check the account beyond three days . she did not talk in good manner. hen she also transferred my call to her sr. but after 10-15 minutes the call was disconnected from their side. This whole process took 35 min utes but the result was nothing. please take some steps.