Reliance Communications — Deduction o[censored]nnecessary charges in my last bill

Address:Ludhiana, Punjab, 141001
Website:www.rcom.co.in

Dear sir/madam,
My mob no-[protected] was barred from 15.03.2016 to 08.04.2016 by service provider without any appropriate reason which was already registered in pg portal registration no-dotel/e/2016/08885. I did not use any service in barring period except incoming but my bill is charged full monthly rent.I communicated with customercare and appellate authority but they are unable to deduct my bill in during barring period and forcely said that you will have to pay full monthly rent. I feel harassed and cheated.Therefore, i request to deduct my bill during barring period asap.
Thanking you
Shiv mohan shukla
Ludhiana, punjab
Alternate mob-[protected]
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Dear Shiv,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
your customer care team contacted with me but they were unable to resolve my problem.i am not satisfy with your services. i feel cheated and harassed.please resolve my problem and come back in my trust.
Recently i received the call (no[protected] customer care's name-hardip) of reliance communication.She said " i am unable to deduct your bill because you had taken incoming calls in barring period."This statement is not good for customer satisfaction because subscriber had not taken any services (outgoing & internet browsing etc)except incoming.Please deduct my bill asap
Dear Shiv,

As per your telephonic conversation with our customer service associate, we wish to affirm that the amount cannot be reversed as the monthly rental charge are applicable in call barring stage also. Hence, waiver for the same is not possible. Thank you!

Regards,
Reliance Communications
Dear sir

i have a reliance postpaid mobile connection and last some days network problem generated in my area.signal automatically do off and computer speak my number is out of coverage area.plz check ur network for bettering.

THANK U

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