Reliance Communications — Derelection of services

Address:	Mumbai City, Maharashtra, 834001
Website:	www.rcom.co.in

Iam a retailer of reliance mobile recharge in ranchi.My shop name is Basushree.Since November 2015 I discontinued my recharge section of my shop. I resumed services by march 2016 .Our area salesman named 'chotu' helped me to do so.But after 2-3 days my sim stopped working.Although I had 1400 INR balance with my sim it showed that as if my sim is not a valid RIM prepaid no after dialing required USSD code.(*301#).Our salesman tried his best as to my knowledge to resume my services but to no result.Then he said that a new no is to be taken and he will transfer my foregone balance in that sim, but failed to do so after his best efforts.Yhen I got the mobile no of Mr Anurag arora reliance ASM of bihar/jharkhand circle.He responed to my complaint and said that my problem would be resolved.But Its also been more than one month.I think he misses my complaint due to his hilarious duties.But due to any reason or the other my business prospects with reliance is loosing as also the company is also loosing a tiny bit of business that I would have provided if my business runned flawlessly.So kindly help me to resume my services.