[Resolved] Reliance Communications — Despite several mails and calls they don't care to resolve issue

Arnab Roy Barman

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Its first day of postpaid reliance connection[protected] with Service Request ID:[protected] and service is very poor. Need to rethink whether I should continue with the service or not in future. I was being directed to call at 59059 and after verification I was being said that my number will be activated in 2 hours.and after repeated calls and mails and their fake promises of resuming the service in next 2 hours and so on its been 2 days now. I am really irritated with their fake promises and their service. I have even mailed to head customer service delhi region and still there is no response from their. I want to file a complaint and take action for fraud use of their services and taking deposit in name of that.

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Nov 3, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2015

Reliance Communications Customer Care's response Dear Arnab,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jul 04, 2015

Reliance Communications Customer Care's response Dear Arnab,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications