[Resolved]  Reliance Communications — Did not get 10gb after upgrade to 4g

My 4g sim got activated 4 days ago, getting 10 gb 4g data after upgrade was the main attraction for me to opt for the upgrade.
So, after consumption of 1gb, the speed downgraded to 144kbps, instead of providing 10 gb data they provided me 1gb, this is totally misuse of people's trust. i called customer care and emailed them but they keep saying it will be resolve within 3-4 hours and did not respond to any mails. 4 days have been passed still i am not getting 10 gb.
Please, resolve the issue as soon as possible.

Datacard no: [protected]
Contact email: [protected]@gmail.com
Contact no: [protected]
Was this information helpful?
No (0)
Yes (0)
Jul 12, 2016
Complaint marked as Resolved 
Resolved.
Reliance Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sanket,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. Thank you!

Regards,
Reliance Communications
Dear Sanket,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed. Please feel free to write us at this link using a PC: http://bit.ly/1cmd6ds if you need any assistance in future. Thank you, have a great day ahead.


Regards,
Reliance Communications

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information