Reliance Communications — Didn't provide what they promise

Address:	East Khasi Hills, Meghalaya, 793002
Website:	reliance gsm

I am a customer using Reliance 3G dongle for the past 4 years. Initially the network was great but for the past 5-6 months the network is horrible the network fluctuate from 200kbps to 0.00kbps and this have been happening on a daily basis. when I approach their office 2 months back they say since they upgrading to 4G that why their is some problem but now after 4 months also it is still having the same problem. Now I am recharging Rs.649 every months but most of my data get waste just because of reloading the same page every now and then and because of this problem I am losing not only my recharge money but also my investment as everytime I need teh network to go smoothly it is not working. Please take up the matter with the concern authority so that my problem is fix.