[Resolved] Reliance Communications — Disconnect reliance internet connection

srinivaskatam

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh, 452016

My user id:[protected]

This is to bring your notice that i had requested to disconnect my internet connection on date 18th august 2016. Complaint id:[protected] and still i am not getting proper response.

I also sent an email to [protected]@relianceada.com. I called customer care service every 2 days (Called 5 to 6 times) and they say, we have escalated the issue to our concerned team. They will do the needful and contact you at the earliest. We will resolve the issue in next 24 hrs but issue is not resolved till now.

Still nobody has come at my doorstep, and no any call from company side.

Thanks
Srinivas
[protected]

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Jun 8, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Reliance Communications Customer Care's response Dear Srinivas,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Sep 01, 2016

Reliance Communications Customer Care's response Dear Srinivas,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

Sep 01, 2016

Updated by srinivaskatam Dear Reliance Team,

I need solution only.. i am listing these same messages from your customer care. email reply, Facebook reply. Online chating all are saying the same message as above you wrote. But i didn't get any solution since 18th August 2016. You are wasting our time and money.

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Comments

praveen74

from Thiruvananthapuram, Kerala

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc

srinivaskatam's [Complaint's author] reply, Sep 1, 2016

Done.

Praveen K Verma

from Mumbai, Maharashtra

Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"