[Resolved]  Reliance Communications — Disgusting service

Address:Gurgaon, Haryana, 122001

Hi,

I was a new customer of your reliance world having Reliance number : [protected]. I got e-bill of Rs 661/ .
I had submitted my rent agreement but that was not clear and from very first when I received the dongle, wifi was not working when i raised the concerned they said verification is pending at our end. Eventhough they are generating bill for the same. I had followed them by mail for their service and deactive my plan but they did not response back.

They called me everything month for the outstanding balance which was increasing every month, then they tried to threaten that if you will not pay that money we will fire a legal court case against. I don't understand how they can be so irresponsible for not responding back to customer and ignoring mails o[censored]s, also how can they generate bill against my number .

At last I paid all amounts because I don't want more calls from them . Really Reliance communication is worst service provider .
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Oct 15, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2016
Reliance Communications Customer Care's response
Dear Deepti,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Feb 12, 2016
Reliance Communications Customer Care's response
Dear Deepti,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

I have paid 1838/- total at the end without using network service
Hi,

Please check your records I have already provide an alternate number to you. This was my relationship number:[protected] and Reliance Number:[protected].

Regards,
Deepti
Still waiting for your response
Really Disgusting ...Please take customer complaints seriously.

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