[Resolved]  Reliance Communications — Dongle Deactivated forced to upgrade to 4G and buy new dongle while on unlimited yearly plan ( [protected] )

Address:	Mumbai City, Maharashtra, 400093
Website:	www.rcom.co.in

Hi,
My dongle number is [protected]
I have bought WiPod dongle from reliance site on 10 Jul 15 with the following plan
Wipod DC + Unlimited Plan (Mumbai)(Unlimited Plan for 1 year), Order number ZRFENAQJC, according to reliance website.
This dongle was activated on approximately 21st July 15

Transition as per my credit card statement
10 Jul 15 rcom_innoviti MUMBA IND(Convert this to Flexipay) 6, 354.00D

This issue is since the month of May 2016 I have been receiving calls to upgrade to 4G, I have never asked for the same,
Since 25th May, my dongle is not receiving any network and I am unable to connect to the internet.
I am also getting messages that 4g SIM has been dispatched, meanwhile I have also got a call saying, 4G SIM is dispatched, caller also informed me that I have to go the Reliance store and buy a new 4G dongle.
I have not opted for 4G, myself, you forcefully upgrade me, then I have been asked a dongle to use that SIM, while I am still on a Unlimited plan that I have bought 9 months back, That is valid for a year.

I have 2 solutions in mind

Solution 1:
Either provide me a free 4G dongle and let my plan continue till the time my plan is valid + the number of days since the original dongle has stopped working + the number of days it will take you to provide me a new dongle and activate it

Solution 2:
Refund my entire Rs 6354 you have charged me take your dongle back, I forget, you forget