[Resolved] Reliance Communications — Donot get full benifit even after recharge | |||
I recharged my reliance prepaid no [protected] by rs198 on 16 may 2015 according to company's 3G data plan and offer. I got 1 Gb 3G data but didn't got the offer data. I was told that the offer will be credited into your account within 3 days. After 3 days there was nothing like this. So I reported a complaint on 20 may 2015 at customer care and the executive said that the problem will be resolved in next one day. I waited for the next day but the result was same. So I tried to call again but I was blocked. So I tried call on 21 may 2015 by another number and the executive told again that the complaint is in queue and also said that it will be resolved within 2 hours. But the problem was same. Next I called customer care on 23 may 2015. But the executives said that it is still in queue. I asked the reason but didn't get the exact reply. Really wrost service by Reliance Communications and mind torture by executives. Avinash kumar [protected] Was this information helpful? | |||
Nov 16, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 23, 2015 Reliance Communications Customer Care's response Dear Avinash, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 26, 2015 Reliance Communications Customer Care's response Dear Avinash, As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction. Cheers, Reliance Communications | |||
 5 Comments | |||
Comments
My problem still remains same. No solution given to me.
Can anybody tell me that what should I do next? Because there is no solution of my problem even after 12 days.
Regards
Avinash kumar
Can anybody tell me that what should I do next? Because there is no solution of my problem even after 12 days.
Regards
Avinash kumar
Ever wrost and fraud service as well as offers by reliance. I am not going with reliance anymore and will suggest everybody not to go with reliance. Still I didn't get the solution of my problem after 24 days and my data balance's validity is ending after 4 days.
Such a nice joke by reliance.
Avinash
Such a nice joke by reliance.
Avinash
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
[protected]