[Resolved] Reliance Communications — erratic network at kamothe navi mumbai | |||
Dear sir Greetings of the day. Sir i loged a comlaint regarding erratic network at kamothe on 29 Apr 2015 at 1002 hrs & comp no.[protected] saying ur comp will be sorted out in next 3 days i kept my petience till 6 may i did not get any info on the subject niether the prob was solved. Then i called the CC agn & got reply it will be solved we have fwfd it to tech team. Agn i call cc on 8 may & got same reply like popat as above. On 15 may i called cc agn the same popat reply. Today i called agn cc same reply as above. Sir tell me who will monitor the tech team that whether they have solved the problem or not. I used to charge rs. 177 net pack for 28 days this it was reduced to 21 days on top of that the network is not available. Will reliance refund me or extend my today's expiry date to next 21 days since u have not provided the services. Looking fwd for ur favourable decision. Thanks & regards Rajender Singh mob no. [protected]. Was this information helpful? | |||
Oct 18, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support May 18, 2015 Reliance Communications Customer Care's response Dear Rajender, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support May 21, 2015 Reliance Communications Customer Care's response Dear Rajender, Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back. Cheers, Reliance Communications | |||
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