[Resolved] Reliance Communications — Excess charging and harassment through sms, telephone calls etc. | |
I had a landline number [protected]. I was told that i need to change the instrument and the number because you were changing over to 4g. I did not want to do it and i requested discontinuation of my subscription immediately after i paid my dues in mid-august and this was acknowledged by your office. I kept on receiving calls for more payment although my connectionmiyo no longer existed. Sri sumeit khandelwal of customercare confirmed that no payment is due from me and that i should ignore such calls and that he would take steps to refund money due to me as a result of any deposit made by me at the time i became a customer. But the harassment from your billing section continued who threatened legal action if i do not pay rs. 482 immediately. To avoid further harassment i sent a cheque for this amount about a week ago & they have received it. It is surprising that a renowned company like yours can cause so much harassment for a paltry sum which also i do not owe! Please ensure that such harassment of your customers does not take place in future & take steps to refund the money due to me. Was this information helpful? | |
Oct 29, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Sep 24, 2016 Reliance Communications Customer Care's response Dear Raju, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Sep 28, 2016 Reliance Communications Customer Care's response Dear Raju, We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications | |
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