[Resolved] Reliance Communications — Existing data card connection [protected]

saif78

from Mumbai, Maharashtra

Address:	560058
Website:	shop.rcom.co.in

This is continuing of reliance services harrasment. I have paid Rs899/- for new mifi device for existing([protected]) wipod connection on 9th june. but till now no details regarding shipment nor any type customer service/feedback through any platform. and from yesterday that shopping portal(shop.rcom.co.in) showing login errors. i have attached screenshot. Not getting call center service plus given representative numbers are busy, not reachable, switchoff. what kind o[censored]pgradation it is??? old device not getting proper network & new one we are not getting. But bill reminders & payments collections plus advance payment for devices properly going on. please please sort this as quick as possible otherwise reliance will became past story. waiting for feedback.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 14, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2016

Reliance Communications Customer Care's response Dear Saif,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Jun 22, 2016

Reliance Communications Customer Care's response Dear Saif,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications