Reliance Communications — Faulty product selling and no replace, no action on complaint for 4 months

Address:

680028

I have purchased a wipod max on 19th feb and next day itself i saw thr battery indicator is litting even after switch off. i talked with galaxy communication and got reply that it is none of their business. now feb 21st onwards i am talking with customer care and no solution. after that from march 28th onwards talking with nodal office . but still i am getting the reply that they are working on it. today is may 10th, and still i am not getting replacement. what step i have to take next step.