Reliance Communications — Fraud by reliance communication | |||||
Dear Sir/Mam my self sravan I have recently ported my mobile no [protected] to reliance.Initially i had received a call from reliance customer care they told me that reliance is providing new plan Named Jalsa 599 along with service tax it will be around 700+ with an unlimited calling facility through out India along with Domestic Roaming incoming & outgoing Free, Free Data Usage 1GB, 3g, free SMS Local/National *Unlimited . After a couple of days i received a sms that your porting request is accepted the reliance which shows my plan as Jalsa 1198, with monthly rental Rs 1198. i cant afford this plan & i cant loss my number so please help me that how can i register a case against Reliance Communications even though they told me that better single strength will be there but im finding difficulties with signal also. my alternative number is [protected] Was this information helpful? | |||||
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Reliance Communications customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
just now i spoken with samira (reliance communications care representative) had explained me that for all MNP(mobile number portability) costumers jalsa1198 plane will discounted to 50% for a period of 24 months but regarding signal issues i didn't any clarification i request you reliance communications please provide us GSM service with good signal strength so that we can continue along period of our relationship journey
Reply
Dear Sravan,
We have again noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
We have again noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications
Dear Sravan,
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
Reliance Communications
Dear Cheers,
I don't know weather my issue got resolved are not? because i will get to know that only once my bill got generated,
my second concern is, i mean to that your reliance global communication service people are doing fraud by saying that throughout NCR(national capital region) i will experience better signal strength service!!!, without any call drop but where as reality comes, im not even feeling 50% what they have sad to me
if im sending any SMS to anyone it is getting delivered after 1 hour then what is the purpose by taking an unlimited postpaid package
I don't know weather my issue got resolved are not? because i will get to know that only once my bill got generated,
my second concern is, i mean to that your reliance global communication service people are doing fraud by saying that throughout NCR(national capital region) i will experience better signal strength service!!!, without any call drop but where as reality comes, im not even feeling 50% what they have sad to me
if im sending any SMS to anyone it is getting delivered after 1 hour then what is the purpose by taking an unlimited postpaid package
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