[Resolved]  Reliance Communications — Fraud.!

Address:

New Delhi, Delhi

Dear sir/madam complaint against: rcom-reliance communications. no. [protected] I am customer of reliance from years. date of issue from 26th may 2016. during there recent upgrade from cdma to 4g they promised us many things. 1. no change of bill plan and amount.in written 2. 10gb free data. 3. free upgrade. 4. only we have to buy there new wi-pod device at several discounts, specially for us.ranging from 2399 to 899 approx.. yes. we did the same. but after upgrading they never kept there promise. 1. there is change of plan(40gb to 5gb) 2.there is change of amount 999 to 1150 aprox.. 3. no free data (10gb as promised) 4. a device of no use is given to us. 5. there is no satisfactory explanation given by them till now. 6. I have emailed then 4-6times. and I have not gotten any answer in written from then till now. Dated 1-aug-16.if asked, I will provide soft and hard copy of that. Email was done to address as provided on there website. I bill amount they have given some weaver in which I am not interested at all and I have payee my bill time to time. note:-1-aug2016 I requested them to close my connection. since I cannot afford. I am very depressed all things that happened. Just by my view its a complete fraud. If they cannot give us old service they must have told us and closed our connections. but they cheated, told to upgrade and withdraw our service. note: in written they give me that there will be no change in plan and benefits.of that pdf attached. I here request that concerned authority must look into the matter and take a action against this.not for me but for all people going through this. you may also view it on random searchers on google that above said words all true and its happening with all customers. if I am wrong in this then I am ready to know and I will be sorry. since we can not go out anywhere In judiciary/courts for this much amount . I here request that we have been cheated. please take a must action .